A UX Lesson From Coffee

“Most people make the mistake of thinking design is what it looks like.” Steve Jobs once quipped, “People think it’s this veneer – that the designers are handed this box and told, ‘Make it look good!’ That’s not what we think design is. It’s not just what it looks like and feels like. Design is how...

What Does Simple Really Mean?

Simple is a popular word in the design world. But, what does it actually mean? What do clients mean when they request simple interfaces? What do users mean when they say they like how simple an app is? With a word used as commonly as this one, it’s important to have some standard definition and...

The Complement of Repeat Business

If you’re working as a designer, chances are you’re working for clients. Your clients may be in-house departments or different companies. Either way, the dynamics are largely the same. If you do a good job listening, creating, and delivering solutions for clients, they will pay you back with repeat business, testimonials, and referrals. If your...

Working Well With Others

As designers, we are in a unique position to collaborate with cross-functional teams throughout our companies. While it is a great honor and joy to serve others in different disciplines, it can also be difficult. Other teams have their own unique goals, objectives, workflows, timelines, and constraints. Despite the certainty of these challenges, it is...

Young UX: Designing for Children

Today, more than ever before, young children have access to technology. With this newer trend, designers and developers have an opportunity to create products that are educational and exciting, while also ensuring safety and privacy. How can we design best for this unique user base? Let’s explore a few ways to do this!   Make...

The State of UX in 2019 Report Summary

At the beginning of a new year, it’s important to take time and consider the previous 365 days – for learning, reflection, and growth. Since 2016, the UX Collective has published a summary report on the State of UX – what designers, thinkers, and engineers were designing, doing, and developing. This year’s report was a...

5 Things You Need to Know Before Planning Your Next Website System Design

Designers are problem solvers. We make order from chaos. There is a certain reward to be had from battling disordered systems and bringing information together in logical ways. Sometimes, it feels like putting together a puzzle. A large part of what goes into successful problem solving is understanding the framework from which to judge success....

From Handoff to Handshake

The handoff process between designers and developers will always be an important topic of discussion in the UX world. Given the difference between methodologies and ideologies, there is often miscommunication and misunderstanding. However, with careful thought and effort, this process can be done well to the satisfaction of all involved. Let’s explore how.   Documentation ...

The Benefits of Reflection

As a designer with 20+ years of experience handling client projects, I can say with certainty that the creation of brand assets, campaigns, taglines and visual designs all benefit from time for reflection. Time to step away from the work you’re considering has a way of changing its shape. Things can look different after only...

Five UX Design Books to Add to Your Reading List

In the world of user experience design, there are many approaches to solving design problems. Depending on how you gained your education and experience in the field, you may prefer one approach or another. I find it is helpful to read about other people’s experiences and approaches to solving design problems. Often, opportunities present themselves...