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The Complement of Repeat Business

by Khaiersta English
If you’re working as a designer, chances are you’re working for clients. Your clients may be in-house departments or different companies. Either way, the dynamics are largely the same. If you do a good job listening, creating, and delivering solutions for clients, they will pay you back with repeat business, testimonials, and referrals. If your...
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Working Well With Others

by Rachel Anderson
As designers, we are in a unique position to collaborate with cross-functional teams throughout our companies. While it is a great honor and joy to serve others in different disciplines, it can also be difficult. Other teams have their own unique goals, objectives, workflows, timelines, and constraints. Despite the certainty of these challenges, it is...
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Young UX: Designing for Children

by Rachel Anderson
Today, more than ever before, young children have access to technology. With this newer trend, designers and developers have an opportunity to create products that are educational and exciting, while also ensuring safety and privacy. How can we design best for this unique user base? Let’s explore a few ways to do this!   Make...
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The State of UX in 2019 Report Summary

by Rachel Anderson
At the beginning of a new year, it’s important to take time and consider the previous 365 days – for learning, reflection, and growth. Since 2016, the UX Collective has published a summary report on the State of UX – what designers, thinkers, and engineers were designing, doing, and developing. This year’s report was a...
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5 Things You Need to Know Before Planning Your Next Website System Design

by Khaiersta English
Designers are problem solvers. We make order from chaos. There is a certain reward to be had from battling disordered systems and bringing information together in logical ways. Sometimes, it feels like putting together a puzzle. A large part of what goes into successful problem solving is understanding the framework from which to judge success....
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From Handoff to Handshake

by Rachel Anderson
The handoff process between designers and developers will always be an important topic of discussion in the UX world. Given the difference between methodologies and ideologies, there is often miscommunication and misunderstanding. However, with careful thought and effort, this process can be done well to the satisfaction of all involved. Let’s explore how.   Documentation ...
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The Benefits of Reflection

by Khaiersta English
As a designer with 20+ years of experience handling client projects, I can say with certainty that the creation of brand assets, campaigns, taglines and visual designs all benefit from time for reflection. Time to step away from the work you’re considering has a way of changing its shape. Things can look different after only...
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Five UX Design Books to Add to Your Reading List

by Khaiersta English
In the world of user experience design, there are many approaches to solving design problems. Depending on how you gained your education and experience in the field, you may prefer one approach or another. I find it is helpful to read about other people’s experiences and approaches to solving design problems. Often, opportunities present themselves...
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Understanding Emotional Design

by Khaiersta English
Emotions play a crucial role in how we understand and experience the world. For generations scientists, psychologists and designers have worked to capture the essence of human emotion and various ways to appeal to it. Don Norman, author of Emotional Design made some valuable observations, which every designer should be familiar with. Where cognitive science...
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Designing Better Forms, A Top 10 Guide

by Khaiersta English
In digital product design, forms are a necessary evil. Whether you’re designing a registration flow, checkout experience or settings page, forms allow you to collect data from the end-user. There are fundamental best-practices you can use when putting forms together, which will help users process requests more quickly, increase data entry accuracy and increase your...
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SVGs: Vectors for the Web

by Khaiersta English
When working on visual design for the web, choosing the correct image format is essential.  The rise of responsive design, mobile devices, and high-pixel-density displays have made this process trickier than ever. When working with photography, and 3D imagery, JPGs and PNGs are still the best formats to use. Saving images up for 2x to...
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How to Export SVGs for the Web from Illustrator

by Khaiersta English
Adobe Illustrator is by far the most established, and popular Illustration tool in the design community. But until recently, it had a major shortcoming when exporting SVGs (Scalable Vector Graphics) cleanly for the web. Now, Adobe has upped its game by adding a clean, export function targeted at the web. Please note: there are actually...